Refund policy
RETURN & REFUND POLICY
Customer satisfaction is our priority.
Return Eligibility
Products may be returned if they:
- Are unused
- Are unworn
- Include original tags
- Include original packaging
- Are returned within 5 Days of delivery
Non-Returnable Items
Returns are not accepted for:
- Innerwear
- Socks (where hygiene restrictions apply)
- Personalized products
- Gift cards
- Clearance or final sale items (unless defective)
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 1 Day of delivery with photos of the product and packaging.
Refund Process
After inspection and approval:
Refunds will be processed within 48-72 hours.
Refunds will be issued to the original payment method unless otherwise agreed.
Exchange Policy
Eligible products may be exchanged for:
- Size
- Color
- Replacement of defective items
Subject to stock availability.
Return Shipping
Return shipping costs:
If the return is due to our error, we will cover the return shipping charges where applicable.
Refund Exceptions
Refunds may be reduced or denied if returned items show signs of use, damage caused after delivery, or missing components.