Privacy policy

Last Updated: July 2026

Welcome to ShelfSmart. We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through payment providers)
Order history
Device information
Browser information
IP address
Cookies and analytics data

2. How We Use Your Information

Your information may be used to:

Process orders
Deliver products
Provide customer support
Improve our website
Prevent fraud
Send order updates
Send promotional emails (only where permitted)

3. Cookies

Our website uses cookies to:

Remember shopping cart items
Improve website performance
Personalize your experience
Analyze website traffic

You may disable cookies through your browser settings, although some website features may not function properly.

4. Third-Party Services

We may use trusted third-party providers including:

Shopify
Razorpay
Cashfree
Google Analytics
Meta (Facebook)
Google Ads
Shipping partners

These providers process information only as necessary to provide their services.

5. Data Security

We use industry-standard security measures including SSL encryption and secure payment gateways. While we strive to protect your information, no online transmission or storage system is completely secure.

6. Customer Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your personal information (subject to legal obligations)
Withdraw marketing consent
Request account deletion

Please contact us using the information below.

7. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children’s Privacy

Our website is not intended for individuals under 18 years of age without parental supervision.

9. Policy Updates

We may update this Privacy Policy periodically. Changes become effective upon publication on this page.

10. Contact Us

Store Name: ShelfSmart

Email: ShelfSmart.in@gmail.com